Probs with Jowett Talk

The Bradford man · Post by **The Bradford man** » Mon Feb 09, 2009 12:58 am

I Keep having this happen when the page fails and says this.....

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.

The page has failed on me probly 10 times in the last 10mins.
It does it all the time. Its really annoying

rob needs · Post by **rob needs** » Mon Feb 09, 2009 12:54 pm

That happens to me now and again when i do through my favorites,but not when i access it through the main site.

http://keithclements.co.uk/jowettnet/

it just happened when i posted this.

The Bradford man · Post by **The Bradford man** » Mon Feb 09, 2009 1:00 pm

It happens alot of the time when im on this site.
Hate to say it happened alot more of the time today

Post by **Forumadmin** » Tue Feb 10, 2009 7:25 pm

I have been doing some ping test to jowett.org (you do this by selecting run, typing cmd (enter) which opens up a DOS window (joy)
Type in 'ping jowett.org' and the utility fires some short requests to jowett.org to which it replies. The round trip time should be somewhere between 10 and 30 ms on a good Broadband connection in the UK.

Now occasionaly I get 'Request timed out' which suggests the site is not responding within the default time of 1 second.

http://www.ss64.com/nt/ping.html

A time of 10 milliseconds is roughly equal to a distance of 930 Miles, travelling a straight line route at the speed of light. Much of the delay is in the software and hardware of the network equipment between you and the website.

Use DOS command 'tracert jowett.org' to see where your ping is going. I have 14 hops to jowett.org, 11 of those are to get out of my ISP's network. Note that ping and traceroute to keithclements.co.uk aborts because I block ping at the firewall.
Traceroute tries 3 times on each link so you can get an average ping between each hop.

http://www.more.net/technical/pingtrace.html

You may also like to test and fix your MTU setting. This is a bit dangerous so I attach this health warning.

http://www.annoyances.org/exec/show/article04-107

Keith Andrews · Post by **Keith Andrews** » Tue Feb 10, 2009 7:53 pm

Its no even waiting for default browser time out
Connections this end are fine
14ms to isp Mtu 1500
These are taken while getting continuous timeouts
And when final connect there is neg difference

| 2 | | 219.89.56.1 | 219-89-56-1.dialup.xtra.co.nz | - | | 14 | x | 219.89.56.0 |
| 3 | 100 | | | | | | | |
| 4 | | 202.37.244.221 | xe6-0-0-10.akbr5.global-gateway.net.nz | Auckland, New Zealand | * | 9 | x | Global-Gateway Infrastructure. |
| 5 | | 202.50.232.77 | xe0-0-0-2.akbr4.global-gateway.net.nz | Auckland, New Zealand | * | 9 | x | Global-Gateway Infrastructure. |
| 6 | | 203.96.120.194 | so1-1-1.tkbr9.global-gateway.net.nz | - | | 10 | x | Global-Gateway Infrastructure. |
| 7 | | 203.96.120.78 | so0-1-1.labr5.global-gateway.net.nz | - | | 134 | x | Global-Gateway Infrastructure. |
| 8 | | 202.50.232.89 | so6-0-1.sjbr2.global-gateway.net.nz | - | | 175 | x-- | ?202.50.232.89 |
| 9 | | 202.50.232.86 | so0-0-1.pabr4.global-gateway.net.nz | - | | 210 | -x | Global-Gateway Infrastructure. |
| 10 | | 12.116.52.21 | - | | | 167 | x | 12.116.52.0 |
| 11 | | 12.122.110.6 | tbr1.sffca.ip.att.net | San Francisco, CA, USA | -20:00 | 168 | x | 12.122.110.0 |
| 12 | | 12.122.86.177 | ggr4.sffca.ip.att.net | San Francisco, CA, USA | -20:00 | 168 | x | 12.122.86.0 |
| 13 | | 192.205.34.38 | - | | | 145 | x | 192.205.34.0 |
| 14 | | 80.91.252.222 | ash-bb1-link.telia.net | - | | 211 | x | Telia International Carrier |
| 15 | | 80.91.251.206 | ldn-bb1-link.telia.net | London, UK | -12:00 | 295 | x-- | Telia International Carrier |
| 16 | | 80.91.249.78 | ldn-b4-link.telia.net | London, UK | -12:00 | 284 | x | Telia International Carrier |
| 17 | | 213.248.75.154 | fasthost-111812-ldn-b4.c.telia.net | London, UK | -12:00 | 290 | x | TeliaSonera International Carrier |
| 18 | | 88.208.255.1 | pc2.prt0.fhdis.fasthosts.net.uk | | | 319 | x | 88.208.255.0 |
| 19 | | 213.171.217.3 | - | ?(United Kingdom) | -12:00 | 289 | x | UK's largest web hosting company based in Gloucester |
| 20 | | 213.171.193.90 | www.jowett.org | ?(United Kingdom) | -12:00 | 289 | x | UK's largest web hosting company |
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Roundtrip time to www.jowett.org, average = 289ms, min = 289ms, max = 292ms -- 11-Feb-09 07:50:16

Post by **Forumadmin** » Tue Feb 10, 2009 8:01 pm

Keith please expain the first line of your reply.

Its no even waiting for default browser time out

Could also try http://www.websitepulse.com/help/testto ... -test.html which checks the time to download the site's first page.

This is my results from various continents. You can all try this and let me know any issues.

Website test results

URL tested: http://jowett.org
Test performed from: Brisbane, Australia
Test performed at: 2009-02-10 13:29:31 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 3.231 sec
DNS: 1.209 sec
Connect: 0.336 sec
Redirect: 0.000 sec
First byte: 0.675 sec
Last byte: 1.011 sec
Size: 12091 bytes

URL tested: http://jowett.org
Test performed from: Seattle, WA
Test performed at: 2009-02-10 13:30:45 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 1.584 sec
DNS: 0.600 sec
Connect: 0.163 sec
Redirect: 0.000 sec
First byte: 0.328 sec
Last byte: 0.493 sec
Size: 12091 bytes

URL tested: http://jowett.org
Test performed from: Munich, Germany
Test performed at: 2009-02-10 13:31:26 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 0.390 sec
DNS: 0.216 sec
Connect: 0.029 sec
Redirect: 0.000 sec
First byte: 0.058 sec
Last byte: 0.088 sec
Size: 12091 bytes

Keith Andrews · Post by **Keith Andrews** » Tue Feb 10, 2009 8:03 pm

IE has a default time out if it cant connect to a web site...even if the web site is up...cant rem off hand what it is but something like 20 or 30 secs

Just wondering what the access.log says for 222.154.235.173 any 40x errors?

Post by **Forumadmin** » Tue Feb 10, 2009 8:08 pm

What is interesting?? about the next set is the long time it took in the first test from US. But when repeated in the last test it was OK. Thus pointing to the database server delay. I am investigating what might cause the delay from redirect to first byte being received. This might be due to cache delivering the page quicker the second time around so I need to eliminate that.

URL tested: http://jowett.net/forum
Test performed from: Seattle, WA
Test performed at: 2009-02-10 13:59:46 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 7.799 sec
DNS: 0.000 sec
Connect: 0.189 sec
Redirect: 0.492 sec
First byte: 5.147 sec
Last byte: 1.971 sec
Size: 37996 bytes

URL tested: http://jowett.net/forum
Test performed from: Munich, Germany
Test performed at: 2009-02-10 14:03:02 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 1.040 sec
DNS: 0.000 sec
Connect: 0.029 sec
Redirect: 0.087 sec
First byte: 0.747 sec
Last byte: 0.177 sec
Size: 37992 bytes

URL tested: http://jowett.net/forum
Test performed from: Brisbane, Australia
Test performed at: 2009-02-10 14:04:40 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 3.775 sec
DNS: 0.000 sec
Connect: 0.337 sec
Redirect: 1.012 sec
First byte: 0.739 sec
Last byte: 1.687 sec
Size: 37996 bytes

URL tested: http://jowett.net/forum
Test performed from: Seattle, WA
Test performed at: 2009-02-10 14:07:01 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 2.054 sec
DNS: 0.000 sec
Connect: 0.163 sec
Redirect: 0.494 sec
First byte: 0.573 sec
Last byte: 0.824 sec
Size: 37996 bytes

Keith Andrews · Post by **Keith Andrews** » Tue Feb 10, 2009 8:19 pm

Thus pointing to the database server delay.

I agree Im still getting time outs trying to post etc

just did a 4096 bit ping x 6 tracroute
3 or 4 consective... still getting 290 to 320 ms

Keith Andrews · Post by **Keith Andrews** » Tue Feb 10, 2009 8:21 pm

One thing that could be strange is if get a timeout when submit post, it still creates the post above.

Post by **Forumadmin** » Tue Feb 10, 2009 8:30 pm

Which suggests the php does the posting but then times out when trying to deliver the response page. It may not be the database server, but the php web server slicing the delivery in two with a delay in between.

One way to be sure would be to write some code to deliver a number of pages in succession, some with DB access the others without. But I have not got time to do that!

Here are some results on the Gallery with one at the end on the forum. First one bad which suggests a scheduling/cache issue.

URL tested: http://jowett.net/gallery
Test performed from: Seattle, WA
Test performed at: 2009-02-10 14:19:26 (GMT -05:00)
Resolved As: 213.171.193.90
Status: Empty reply from server
Response Time: 8.276 sec
DNS: 0.000 sec
Connect: 0.162 sec
Redirect: 1.451 sec
First byte: 6.662 sec
Last byte: 0.000 sec
Size: 0 bytes

URL tested: http://jowett.net/gallery
Test performed from: Seattle, WA
Test performed at: 2009-02-10 14:20:40 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 1.966 sec
DNS: 0.000 sec
Connect: 0.163 sec
Redirect: 1.011 sec
First byte: 0.464 sec
Last byte: 0.328 sec
Size: 6115 bytes

URL tested: http://jowett.net/gallery
Test performed from: Seattle, WA
Test performed at: 2009-02-10 14:22:55 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 2.115 sec
DNS: 0.000 sec
Connect: 0.162 sec
Redirect: 1.011 sec
First byte: 0.616 sec
Last byte: 0.326 sec
Size: 6115 bytes

URL tested: http://jowett.net/gallery
Test performed from: Brisbane, Australia
Test performed at: 2009-02-10 14:23:54 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 3.934 sec
DNS: 0.000 sec
Connect: 0.336 sec
Redirect: 2.052 sec
First byte: 0.874 sec
Last byte: 0.673 sec
Size: 6115 bytes

URL tested: http://jowett.net/forum
Test performed from: Seattle, WA
Test performed at: 2009-02-10 14:25:23 (GMT -05:00)
Resolved As: 213.171.193.90
Status: OK
Response Time: 2.177 sec
DNS: 0.000 sec
Connect: 0.164 sec
Redirect: 0.497 sec
First byte: 0.689 sec
Last byte: 0.827 sec
Size: 37996 bytes

Post by **Forumadmin** » Tue Feb 10, 2009 8:40 pm

Reckon it is the php simply closing the session and saying go away. Not sure how or why it does that. It is supposed to have about 3 seconds max program time; but perhaps it shortens that if it gets busy. Or simply drops the lot out of the queue.

Support ticket raised on hosting provider. I live in hope!

Keith Andrews · Post by **Keith Andrews** » Tue Feb 10, 2009 9:19 pm

Oh and I keep getting logged out...
Yeah something along those lines...I feel it is server related..something odd in the .htaccess?
u have access to the access.log in txt form
and error.log ?

TedAllen · Post by **TedAllen** » Wed Feb 11, 2009 12:56 am

Like Keith, I always get a time out when I try and post....but it always posts anyway.
Ted

The Bradford man · Post by **The Bradford man** » Wed Feb 11, 2009 9:33 am

TedAllen wrote:Like Keith, I always get a time out when I try and post....but it always posts anyway.
Ted

yes same. also i have log in again sometimes too.
this is the only site i have this prob with