Inactive account reminders.

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Keith Clements
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Inactive account reminders.

Post by Keith Clements »

Some of you have been sent inactive account reminders which do not have an activate link in them. Firstly, I am not sure you should have been sent such a reminder and secondly I have tried to find out why the link was not included (but it is in the depths of code that I did not write, so may take some time to fix!)

Anyhow, if you log onto JowettTalk with your credentials regularly (like every 3 months) you should not get such a notice.
If you were sent a activate or reminder email and did not click on the link in it then that should be the reason you received such a reminder.
It may be email addresses changed or spam filters removed the email.
Please try to find such an activation email in your inbox and perform its instructions.

If you have any problems loging in or can shed some light on the issue then please contact me.
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Re: Inactive account reminders.

Post by Forumadmin »

There are three reasons the system sends out reminders.
1. Remind activated but never logged in users: Number of days to send reminder after activated (but never logged in):20 This is there to prompt users who have registered and their account has been activated to log onto JowettTalk.
2. Remind Zero posters: Number of days after registration to send reminder: 30, This is there to prompt users who have registered to at least post an introduction.
3. Remind inactive users: Number of days after last login to send reminder: 90. This is the most common reminder which checks to see if you still want to use JowettTalk. Occasionally people respond they no longer wish to, so their account is deactivated. At some stage we may wish to prune users, such as those who have not logged on for three years. Note their posts will still be kept, but to reduce the security perimeter their accounts will be deactivated or possibly deleted.
A second reminder is sent 90 days after the first if the relevant desired action has not taken place.
Note that any user can ask not to be sent reminders by contacting Forumadmin or by selecting the option not to receive any administrative emails in their User Control Panel. The latter is not recommended.

The issue of pruning posts is a whole new ball game. What is considered by some as being of no use may well be the food for much research by others. This is where curators, archivists and legacy volunteers are required to capture the good bits into a more accessible form.

Anyhow when I complete the Single Sign On I will look at reminders again.
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Re: Inactive account reminders.

Post by Forumadmin »

The system has now been changed so that users who have not logged on and changed their password since the start of Single Sign On and its stronger password policy was implemented have to change their password before they have access to the privileged parts of the website.
The reminder system bug which did not send out the link is now fixed.
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